Booking today · Houston service windows 8–10 · 10–12 · 12–2 · 2–4 Independent Bosch specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 568-9298 Schedule a Visit
Error code · Washer

Bosch Washer dr:19 Shows That the Motor Phases Don’t Match

The inverter on a Vision washer measures the current in the motor's three phases, and with dr:19 it found them unequal. Bosch gives a short circuit in the motor winding as the cause and a clear…

High · stop use, call now
Code
dr:19
Appliance
Washer
Brand
Bosch
Warranty
30-day workmanship

What dr:19 means

The inverter on a Vision washer measures the current in the motor's three phases, and with dr:19 it found them unequal. Bosch gives a short circuit in the motor winding as the cause and a clear remedy: replace the motor. Unlike most dr codes, which suggest drive electronics, this one implicates the motor, and that makes it more serious.

Common causes of dr:19

  • Turns shorted together inside a motor winding
  • Winding insulation worn through by heat or damp
  • Water dripping onto the motor from a leak above
✓ One safe check you can try

1. Flip the washer breaker to off before anything else. 2. Leave it off. 3. Look for any sign of a leak around or above the motor, and tell us about it. A shorted winding sends current along a path no current should follow, which is not a condition to repeat while deciding what to do.

! Why to stop there
  • Running a motor with a shorted winding can overheat it and damage the inverter.
  • Water in the motor area adds a shock risk.
  • Testing windings requires meters and disconnecting plugs, which risks the harness.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Washer codes

dr:19dr:19 questions
Does dr:19 always mean a new motor?

Bosch's documented remedy is replacing the motor. We confirm with a winding test first, so you only pay for the motor if it has truly failed.

What causes the windings to short?

Heat, age and moisture break down the insulation. A slow leak above the motor can speed it up, which is why we look for water sources too.

Is it worth repairing an older washer for this?

It depends on the washer's age, condition and the price of the motor. We give you the written price first, and you decide. Our repair work carries a 30-day workmanship warranty.

Book a visit

Still seeing dr:19?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Schedule a Visit