Bosch has stopped selling the SHE4AEM5N, although a page about it can still be opened on its US site. This was the stainless edition of the 100 Plus front-control line, built with an anti-fingerprint finish, a RackMatic top rack, 14 place settings and a 48 dBA rating. A float in the base pan provides its overflow protection.
One piece of advice from us has nothing to do with repair. That anti-fingerprint finish is a coating on the steel, and a coating that is scratched or worn away by abrasive cream cannot be brought back. Owners who want a stubborn mark off the door should wipe it gently and never scrub.
Age shows up in other places. The control membrane starts to give intermittent keys, and the flap in the drain check valve can stick, letting sink water drift back into the tub. The pump, heater, filter and racks are shared with current 100 Plus machines, so repair parts for the usual wear items remain easy to source.
That is back-siphoning, not a leak. Either the drain hose lost its high loop or debris is holding the check valve open. Both are quick fixes, and nothing in the tub is damaged.
Mostly yes. The pump, heater, filter and rack hardware match current 100 Plus machines, so the parts that tend to wear out are still widely available.
Use a soft cloth with warm water. Gritty creams and harsh sprays break through the coating, and nothing restores it afterward, so avoid anything abrasive.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.