The third rack arrives here in the 300 Series. The SHE53C85N has an anti-fingerprint stainless front, a 46 dBA sound rating and 16 place settings, with AquaStop, PureDry and Home Connect. Having a third rack alters the way the machine is loaded, and it changes the most frequent complaint as well.
On any three-rack Bosch, a middle rack pushed to its highest RackMatic position can collide with the top rack’s spray arm when tall stemware stands in it. The owner reports grinding and dirty glasses, yet the real cause is how the rack was loaded. Slim cutlery slipping through the third rack can jam the arm below in the same way.
The remaining call is E24 when a large load silts up the filters faster than usual. On a visit we check whether the arm turns freely and whether anything is fouling it, before suspecting the motor or the bearing.
Try one cycle with nothing loaded. If it goes quiet, a piece from the third rack or the top basket was catching the arm. If it persists in an empty tub, the arm bearing needs a technician.
Not really. The upper tray slides off its rails quickly, which actually leaves more room to reach the parts below than a two-rack dishwasher offers.
Tall glasses standing in a raised middle rack may be striking the spray arm above. Lower the rack or lay them differently, and check that the arm spins freely.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.