Living with a problem is easier on the NITP660UC than on most appliances. This Benchmark 36 inch induction cooktop (37 inch glass, Home Connect, zone combination) contains several independent power modules, and that architecture means trouble rarely takes out the whole cooktop.
More often a single zone or a pair of zones stops working while the rest carries on. That keeps the kitchen usable while a part is ordered, which matters when a household cooks every day and cannot wait for a long repair.
Two other things end the usefulness of the top quickly: cracked glass from impact, and shutdowns that the cooktop triggers on itself to protect the electronics when airflow beneath is restricted. On a visit we find out which module is affected, check the space below, and give you a written price and a realistic timeline.
Usually yes. The zones are driven by independent power modules, so a failed one tends to affect only its own zone or pair. Keep using the working zones normally.
It depends on the part. If it is in stock the work is quick, and if it has to be ordered, the working zones keep the kitchen going. We tell you the timing when we quote.
Yes, keep it clear. Restricted airflow makes the electronics shut down to protect themselves, which can look like a failed zone. Clearing the space is the first thing to try.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.