A drum that fills and then won't budge, or spins in only one direction, matches dr:02. Inside the inverter of a Vision front-loader, one of the switching devices that feeds the motor has failed open, the…
A drum that fills and then won't budge, or spins in only one direction, matches dr:02. Inside the inverter of a Vision front-loader, one of the switching devices that feeds the motor has failed open, the reverse of dr:01. Bosch cites damage in the inverter control and gives a new inverter as the remedy. The washer may still fill and drain normally.
1. Cut power to the washer at the breaker panel. 2. Before you do, if possible, see whether the drum moves and which way. 3. Write that down for the technician. Seeing how the drive fails in part is a useful clue, and observing it costs nothing. 4. Leave the washer off until the visit.
The inverter alternates the motor's direction with several switching devices. If one is open, the drive loses a phase, and the drum may turn only one way or not at all.
dr:02 points to the inverter, but we confirm by testing the motor windings. Bosch's documented remedy for this code is an inverter replacement. We give you a written price before we replace anything.
Often yes, because the pump runs from the main control. The motor drive is what fails, so you may be able to empty the tub before the visit.
A technician diagnoses it on site and gives you the price in writing before any work starts.