Not enough voltage is reaching the inverter to run the motor, and dr:11 is the Vision washer's way of saying so. Bosch's documented cause is a weak power supply, and its only remedy is to check…
Not enough voltage is reaching the inverter to run the motor, and dr:11 is the Vision washer's way of saying so. Bosch's documented cause is a weak power supply, and its only remedy is to check the line voltage. Motors pull hardest as a spin begins, so the code frequently appears at that moment rather than during the wash.
1. Look at how the washer is powered. 2. If it uses an extension cord, plan to remove it and plug directly into the wall. 3. Check whether the dryer, a space heater or another motor runs on the same circuit. 4. Run the washer alone and see whether the code appears. Household wiring comes before the appliance on Bosch's list.
The motor draws its heaviest current at that moment. A weak circuit sags under it, so the inverter sees low voltage exactly when the drum begins to accelerate.
Yes. Cords add resistance and drop voltage, especially thin ones. Washers should plug directly into a grounded outlet, as the manual advises. Plug it straight in.
Start with the circuit: if the washer runs alone and the code vanishes, an electrician can sort out the load. If dr:11 stays with a good supply, call us.
A technician diagnoses it on site and gives you the price in writing before any work starts.