Bosch Washer Er:02 Leaves the Door Locked After the Cycle

What Er:02 means

The wash is over, the drum is still, and the door refuses to open. Er:02 on a Nexxt or Vision front-loader tells you the control asked the lock to release and it didn't. Bosch's service table lists a jammed lock or a bad wire harness. Of all washer annoyances, a cycle that ends with the laundry sealed away is among the most irritating.

Common causes of Er:02

Lock mechanism jammed inside
Wiring to the lock damaged or loose
Lock solenoid stuck in the locked position

✓ One safe check you can try

1. Leave the washer powered for five to ten minutes after the cycle ends, because the lock normally releases on a timer. 2. Make sure no water remains by running a drain program. 3. If the door is still shut, switch the washer off at the breaker for ten minutes. 4. Restore power and try the door gently. 5. Do not pull the handle hard against the lock.

! Why to stop there

Forcing the door can snap the handle or latch and leave you with a washer that no longer closes safely.
Many people reach for the emergency release inside the cabinet, but opening a washer that still holds water or a spinning drum is dangerous.
A jammed lock and a damaged wire cause the same behavior, so guessing at the part wastes money.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Er:02Er:02 questions

How long should I wait for the door to release?

A few minutes after the drum stops and no water pressure is sensed. If it hasn't opened after about ten minutes with power on, a reset at the breaker is the next step.

Will my laundry be ruined if it sits inside?

Damp clothes left in a closed drum will start to smell within a day, so get them out soon. Once the lock is serviced, rewash on a hot cycle to freshen them.

Does resetting the breaker harm the washer?

No. A ten-minute power-off is a normal reset for the control. It will not fix a worn lock, but it can clear a stuck output.