Glass that heats is how the NET8062UC works, and that sets it apart from induction. Bosch makes it as an 800 Series radiant electric model sized for a 30 inch cutout, topped by ceramic glass 31 inches wide, elements beneath it, touch control and a residual heat indicator for each zone.
Because the element warms the glass and the glass warms the pan, any cookware works, though the top stays hot for a long time once a zone is off. So the usual culprits are conventional electrical parts such as the element, the switch that sets power, or the relay. Nothing exotic is involved.
A zone that is entirely dead usually means an element that has failed open. A zone that will not turn off, whatever the setting, points to a stuck relay. Sugar can bond to hot glass and mark it. At a visit we test elements and relays, then give a written price.
If the control cannot switch it off, turn the cooktop off at the breaker. A relay that has stuck closed is the likely cause. Do not use that zone, and call us.
Mostly conventional electrical ones: the element, the infinite switch and the relay. We still diagnose first and quote in writing before replacing anything. Remember that the surface stays hot for a long time after a zone is switched off.
Yes, any flat-bottomed pan works because the glass heats it. Just remember the surface stays hot for a long time after the zone is switched off.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.