Choose the SHP78CM2N if you want the 800 Series in a white front. Underneath it is the same machine as its siblings. Expect a pocket handle, a 42 dBA rating, capacity for 16 place settings, and zeolite drying through CrystalDry, with AquaStop Plus and Home Connect on top.
One thing every household should know: the zeolite module sits in the tub base behind a grille, and right after a cycle it can be hot. Anyone opening the door the instant it ends and reaching low, a small child especially, can touch it. Waiting a few minutes before unloading removes the issue.
As these units age, we find two recurring items. In humid kitchens the powder in the detergent dispenser cakes and sticks the flap. The upper spray arm nut can also back off, letting the arm drop onto the third rack. Both are quick to put right when caught early.
The grille and the dishes near the tub floor are hot right after the cycle. Keep little ones back, wait a few minutes and let the steam clear before anyone reaches in.
Often it is only caked powder holding the flap. Wipe it clean and dry. If the door still sticks after that, the release mechanism needs a look and we can test it.
Stop using the machine until it is secured. A loose arm will strike the rack above and can crack at the hub, which turns a simple retightening into a part replacement.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.