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SHP78CM4N

Bosch SHP78CM4N

Most common issues on this model

  1. Cleaner damage to the coating that cannot be repaired on site
  2. Wear in the coating along the pocket handle where hands pull daily
  3. Typical 800 Series wear items such as door springs, rack wheels and filters

The dark-stainless choice in the family is the SHP78CM4N, whose door Bosch lists as brushed black steel carrying an anti-fingerprint coating, as opposed to the black-painted door of the 6N. Behind it sits the usual 800 Series machine: a pocket handle, three racks, CrystalDry, 42 dBA, room for 16 place settings, AquaStop Plus and Home Connect.

The finish is both the selling point and the weak spot. Solvent cleaners, abrasive creams and bleach wipes harm the coating, and unlike paint, it cannot be touched up. The only cure is a new door skin, so we tell owners about it early.

Beyond the finish, the ordinary 800 Series wear items turn up with age: door springs, rack wheels and filters. The pocket handle also takes daily finger wear, and the coating can thin in that spot.

Key features

  • Door in brushed black steel, finished with an anti-fingerprint layer
  • 800 Series machine, 42 dBA, holding 16 place settings
  • Three racks and CrystalDry drying
  • Home Connect plus AquaStop Plus
→Codes

Error codes this model can show

SHP78CM4NSHP78CM4N questions
Which cloth and cleaner are safe for this door?

Use a soft damp cloth with mild dish soap, moving along the grain. Skip abrasive pastes, solvents and bleach-based wipes, since they strip the coating for good.

A scratch has appeared. Can it be buffed out?

No. The coating is a thin layer on brushed steel, and polishing spreads the damage. A replacement door skin is the real remedy, and we quote that in writing before work.

Can I swap this door for the plain black one?

The two finishes use different door parts, so the exact model number matters when ordering. The 4N is coated brushed steel, while the 6N is a painted black panel.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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