Light-colored and fitted with a scoop handle, the SHS53CD2N belongs to the 300 Series. It manages 16 place settings quietly, at 46 dBA, with AquaStop and PureDry looking after leaks and drying. Its third rack is fed by dedicated nozzles of its own.
Those nozzles deserve a look every few months. Once the rack is lifted out, you will find two small openings, the narrowest in the entire machine. Hard water blocks them before anything else, and the result is plates that shine while forks and knives stay greasy.
On a hard-water supply you may also see a pale scale film spread over the tub, and the door’s latch plate can work loose until a push is needed to make the door count as shut. When we visit, those two jets are the first thing we inspect.
That upper tray is fed through two tiny nozzles, and mineral scale shuts them sooner than anything else in the machine. Pull the rack and check those jets for blockage before you suspect the pump.
Combine three habits: top up the integral softener where water is hard, keep using rinse aid, and put the machine through a hot cleaning program occasionally. Together they outperform any single additive.
Not dangerous, but the latch plate has probably loosened. Re-fixing or replacing it is a small job, and leaving it risks the machine eventually refusing to start.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.