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Model library · Bosch Dishwasher

SHX78CM5N

Bosch SHX78CM5N

Most common issues on this model

  1. A CrystalDry fan bearing that dries out and starts to whirr
  2. Bolts for the bar handle working loose in the inside door liner
  3. Spray arm bearing wear leaving the lower rack washed unevenly

Put a handle bar on the 800 Series and you get the SHX78CM5N, a premium dishwasher found in kitchens across the country. It is rated 42 dBA, has three racks for 16 place settings, and combines CrystalDry with PureDry. Leak protection is AquaStop Plus, active at all hours, and Home Connect is included.

People often ask us whether it is worth choosing over a 500 Series. From where we stand at the service bench: both tiers wash the same way, the 800 adds better leak protection, and its drying really does differ. It is no more delicate than the tier beneath it.

With age, we hear a new whirr near the end of a cycle as the CrystalDry fan bearing dries out. We also find bar-handle bolts working loose through the inner door panel, and spray arm bearings that wear and leave the lower rack unevenly washed.

Key features

  • Bar handle on an 800 Series machine rated 42 dBA
  • Three racks that hold 16 place settings
  • Two drying systems, CrystalDry and PureDry
  • Round-the-clock AquaStop Plus, plus the Home Connect app
→Codes

Error codes this model can show

SHX78CM5NSHX78CM5N questions
A new whirring sound shows up as the load finishes drying. Is that serious?

A whirr or rattle during drying usually comes from the CrystalDry blower, not the wash pump. We can run that blower on its own to confirm.

Is an 800 Series harder to service than a 300?

There are more assemblies inside, yet each is tested and swapped separately. The parts that wear out on either tier are alike: filters, door seals, racks and drain pumps.

The handle wobbles. What is the cure?

Tighten the fixings soon. Left alone, the bolts enlarge their holes in the inner door panel and the repair gets bigger than a simple tightening.

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