Most WGB24600UC washers live in laundry closets, and that is where the commonest trouble starts. This is the white 500 Series narrow model with Home Connect and a drum of 2.4 cubic feet that measures 23 1/2 inches across. What goes wrong in a closet is seldom the machine. It is the standpipe that the drain hose sits in.
If the standpipe is short, or the hose has been shoved deep into it, the washer siphons water out as fast as it takes it in. Water never builds in the drum, so the machine looks as if the inlet valve has failed, and valves get replaced for nothing. The real cause is a plumbing measurement, and it costs almost nothing to correct.
Odor is the other thing that comes with age: lint and detergent residue settle in the folds of the door boot seal. We measure the standpipe before we touch a part, and check the seal for trapped debris during the same visit.
Most likely the drain hose is siphoning it away, because the standpipe is short or the hose has been inserted too deeply. Raising the standpipe or adding an air gap usually resolves it without any parts.
Not before ruling out siphoning. We measure the standpipe and watch the fill first, since a plumbing correction costs far less than a valve and the problem looks the same. Then we test the valve if needed.
Wipe the boot dry after the last load, leave the door ajar, and run a hot maintenance cycle every so often. Detergent residue and lint in the seal folds are what the odor comes from.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.