The machine will not start a drink and asks you to close the door, even though the service door looks shut. It reads two things: the door contact switch and the lock on the brewing unit.…
The machine will not start a drink and asks you to close the door, even though the service door looks shut. It reads two things: the door contact switch and the lock on the brewing unit. If either one says open, it blocks brewing. Bosch also notes that the small holder for the door switch can slip out of place, which can happen when the machine has been moved or carried.
1. Open the service door. 2. Slide the brewing unit out and push it back until you hear it lock. 3. Close the door firmly with a steady push. 4. Run a rinse. If the machine was recently moved and the message persists, call us rather than reaching behind the door.
Moving it can jar the door switch holder out of position, so the machine no longer senses a closed door. Resetting the brewing unit first is worth trying, then call us if it stays.
It often is. If it is not locked all the way in, the machine treats the door as open. Refitting it until it clicks is a quick, safe check that solves many cases.
Usually the work is short once the housing is open. We confirm the cause, give a written price, and cover our repair with a 30-day warranty. Many jobs finish in a single visit.
A technician diagnoses it on site and gives you the price in writing before any work starts.