Bosch Coffee Machine Trays Missing: Drip Tray Is Not Seated

What Trays Missing means

The machine refuses to brew and reports that the trays are missing, although you can see the drip tray sitting there. Usually it just is not pushed all the way in, or spilled grounds on its runners are holding it a few millimeters out. There is a useful test as well: if the message disappears while the tray is actually pulled out, the contacts inside the machine are positioned wrong.

Common causes of Trays Missing

Drip tray not pushed fully into place
Spilled grounds on the runners keeping the tray from seating
Tray contacts inside the machine shifted out of position

✓ One safe check you can try

1. Remove the drip tray completely. 2. Wipe the runners and the slot clean of grounds. 3. Check the dregs drawer sits properly inside the tray and not raised. 4. Slide the tray in with a firm, even push until it is flush. If Trays Missing stays, call us.

! Why to stop there

Forcing a tray that will not seat can bend the runners and damage the contacts behind them.
Pushing a tool into the slot risks touching live contacts or scratching the machine.
Ignoring the tray-out test hides a real contact problem that cleaning will never fix.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Coffee Machine codes

Error 1Bosch Coffee Machine Error 1: Why the Heater Reading Is Wrong Error 5Bosch Coffee Machine Error 5: Water Does Not Heat During Brewing Error 8Bosch Coffee Machine Error 8: Brew Unit Cannot Reach Its Home Position Error 3Bosch Coffee Machine Error 3: Water Pump Is Not Moving Enough Water Error 7Bosch Coffee Machine Error 7: When the Grinder Is Struggling Add WaterBosch Coffee Machine Add Water: Message Stays On With a Full Tank Add BeansBosch Coffee Machine Add Beans: Not Enough Coffee Reached the Brew Chamber Close the DoorBosch Coffee Machine Close the Door: Door or Brew Unit Not Registering

Trays MissingTrays Missing questions

What if the message disappears with the tray removed?

That suggests the contacts inside are out of position and falsely report a tray present. It is a known behavior and needs an inspection, which we can do and price in writing.

Is the message dangerous for the machine?

No. It simply blocks brewing until the tray is detected. Still, avoid forcing the tray in, since bent runners cause a repeat of the same message.

How can I keep grounds from blocking the tray?

Empty the dregs drawer on time and wipe the runners now and then. Small amounts of spilled coffee build up under the tray and stop it from seating, so a quick wipe prevents most cases.