Here the probe reports too cold a number, lower than the control is willing to accept, and the oven keeps its elements off until the probe is pulled. The first suspect is the food: a probe…
Here the probe reports too cold a number, lower than the control is willing to accept, and the oven keeps its elements off until the probe is pulled. The first suspect is the food: a probe pushed into something still frozen does read very low, and legitimately so. If the food was thawed, attention shifts to the probe's own electrical resistance, to loose plug connections, and to a pinched cable.
1. Pull the probe from the food and from its socket. 2. Let it sit until it reaches room temperature. 3. Retry with fully thawed food; frozen food is the one cause you can rule out with no tools. 4. If E123 returns with thawed food, stop using the probe and call us.
Not reliably. A frozen center reads colder than the control accepts. Thaw the food first, or skip the probe and check doneness with a separate thermometer.
If it appears only with frozen food, it is neither. If it shows with thawed food too, the probe or its connection is the likely cause, and we can test both.
Typically a probe is a modest part. We check the circuit first so you pay for the right thing, and you approve a written price before any work starts.
A technician diagnoses it on site and gives you the price in writing before any work starts.