Bosch no longer makes the B21CT80SNS, an 800 Series French door refrigerator in stainless with an extra middle drawer; its body is 69 7/8 inches high and 35 7/8 across. The drawer sits between the fresh food doors above and the main freezer below, and it is a flexible zone you can run at a different temperature from either neighbor. Filtered water and an ice maker are built in.
Flexibility depends on hardware. Because that middle zone carries a damper and a sensor of its own, an owner who finds the drawer off its setting while everything else is fine is nearly always dealing with a cause inside the zone itself. The diagnosis stays local, and so does the repair, which is reassuring when a whole refrigerator is full of groceries.
We start a visit by comparing the drawer’s reading with what it is set to, then testing its damper and sensor. The drawer runners come next, since they sag under heavy loading. If ice output has also fallen, we look at the water filter. The manual for this model lists the range the drawer can reach, and we hold the unit to that.
Not usually. A separate sensor and air damper serve the middle drawer, which keeps trouble local and means we examine the drawer, not the whole refrigerator.
The drawer was meant as a flexible zone with a range of settings. The owner's manual for this model lists the limits, and on a visit we confirm the drawer holds whatever you set it to.
Heavy loading wears the runners, and a sagging drawer rubs and sticks. Lighter loads help, and worn runners are replaceable parts, so a new drawer is not needed.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.